FAQ

tmEvent is an application that is designed for manufacturing, distribution, logistics, transportation, and retail companies, to improve operational performance and support financial and regulatory compliance across business processes for both planning and execution through proactive Supply Chain Event Management.

With tmEvent your company can monitor, manage and analyze events across your supply chain processes involving external partners, inventories and assets. It collects events from your systems and your partners’ systems, analyzes them against their predefined plan or workflows, and notifies the required people to react if deviations are found. An open, highly configurable event management and resolution engine, tmEvent provides the tools and framework to Monitor, Notify, Resolve, and Analyze business events. From capturing event information to analyzing it against preset milestones, and then notifying appropriate parties when there is a discrepancy, tmEvent supports real-time responsiveness and adaptive collaboration across the entire business network.

The majority of current Event Management systems deal with parameters internal to an entity. Those systems provide visibility to single events that are typically defined as gaps between a set and a measured level in pre-defined parameters; for example low safety stock, or late delivery.

However, in order to enable event management capabilities throughout the entire supply chain, integration is required not only within the wall of the single corporation, but also in the "gray" areas (Blind Spots) between corporations, in the weakest links, which often are the source of the majority of problems.

tmEvent competitive edge is:

• Visibility into events, milestones and trade documents’ status.
• Pre-configured specific supply chain components such as customer orders, fulfillments, purchase orders, logistics, etc. 
• Discover inconsistencies between data elements and generate alerts that are not configured or expected by the user; for example, mismatch between ASN and purchase order.
• Integration with many ERP systems such as SAP, Oracle, and JDA.
• Drilling down from the alert to the document or process that generated the Alert.  For example, by clicking on the alert of late order fulfillment, the system will open the order.
• Built-in Supply Chain documentations to provide the capability of drilling down to see the cause of the events.
• Connectivity to Government authorities (ex. CBP, CBSA, etc) to monitor compliance and enforcement alerts.
• Covers the complete Supply Chain process; this includes planning, execution, collaboration, and coordination.
• Preconfigured Key Performance Indicators (KPI), based on the Supply-Chain Operations Reference (SCOR) best practices.
• Rapid deployment; a typical project can take 3 months to implement.
• Support for custom web interface in multiple languages.
• Can be delivered as software installed on your premises or Software as a Service (SaaS).

To capture and report the relevant events data from supply chain processes and participants, tmEvent uses the following interfaces:

• Electronic interface to exchange data with the application system through:
• EDI Interface
• XML
• Flat files
• Proprietary electronic system

tmEvent implements a proven non-invasive approach to systems integration that minimize the involvement of the IT in the integration process.

• Multi language configurable Web access or PDA that will enable partners to communicate with tmEvent.
• Email enabling interface that provides the parties with the capability of submitting events without accessing any of the other tmEvent interfaces.
• Automatic Fax to EDI interface with data quality assurance service, through processing center, which creates events from parties that only utilize Fax and paper documentation.

As a result, you receive all relevant events in a standard format independent of your trading partner’s technical capabilities. The benefits of tmEvent will not be diminished by your trading partner capabilities.

Yes. tmEvent provides the capability of creating workflow that can be monitored based on sequencing.

Implementing tmEvent an evolution rather than revolution process, hence TradeMerit recommend staged implementation. TradeMerit recommends that you begin with a process that benefits the most from tmEvent - for example, certain areas of outbound logistics. A typical project can take 3 months to implement.