No automation can remove the need for Human-driven processes. Automated human interaction takes place in a series or in parallel with the use of technology; this is what we like to call “Human Interaction Management”, representing the complex interaction between human workers in performing a workgroup task. In this case, many people and systems interact in structured, ad-hoc, and completely dynamic ways to complete one to many transactions. BPTailor assures that you have a total “Human Interaction Management”
Improve your human-driven processes with BPTailor
For instance while some processes are almost completely automated, ex. clearing check payments, many still require human intervention and input into decision-making to deal with issues that arise. BPTailor “Human Interaction Management” is human-centric approach that acts as a mechanism for communicating which decisions need to be made about changing processes as well as the appropriate time to make those decisions in order to optimize workflow.
BPTailor attunes the needs of your customers and your human processes to better adapt quickly to changing environments allowing your organization to initiate continuous process improvements and leveraging feedback to drive workflow adjustments. BPTailor “Human Interaction Management”, will identify broken process’ is broken while increasing the agility of working processes.
The entire organization will benefit from BPTailor ability to build differentiated business processes (leveraging ERP data and logic) creating competitive advantages. Customers will benefit from the improved response times regarding product and/or service issues. Moreover, organizations will be able to analyze risks faster, dealing with problems before they become uncontrollable. Finally, they will be able to change competitive processes more quickly without risk to core systems.
BPTailor increases the speed at which an organization can respond to market demands. By enhancing existing ERP and non-ERP sytems, it delivers added value from your current systems increasing its usefulness and ROI while addressing organizational needs. BPTailor unlocks your business and human potential, reducing operational costs, automating stock control, increasing cash flow through more effective credit control procedures, while protecting and monitoring critical corporate data.
BPTailor improves the cash cycle significantly speeding up the time it takes for contracts to be signed; allowing the organization to focus on its horizontal supply chain. Overall efficiency and effectiveness are improved significantly, as BPTailor reduces customer response times.
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